“Have you ever been in love? Horrible isn't it? It makes you so vulnerable. It opens your chest and it opens up your heart and it means that someone can get inside you and mess you up. You build up all these defenses, you build up a whole suit of armor, so that nothing can hurt you, then one stupid person, no different from any other stupid person, wanders into your stupid life...You give them a piece of you. They didn't ask for it. They did something dumb one day, like kiss you or smile at you, and then your life isn't your own anymore. Love takes hostages. It gets inside you. It eats you out and leaves you crying in the darkness, so simple a phrase like 'maybe we should be just friends' turns into a glass splinter working its way into your heart. It hurts. Not just in the imagination. Not just in the mind. It's a soul-hurt, a real gets-inside-you-and-rips-you-apart pain. I hate love.”
- Neil Gaiman
Wednesday, October 10, 2007
Thursday, May 10, 2007
Customer Service
"A customer is the worst visitor on our premises.
He is dependent on us. We are not dependent on him.
He is an interruption in our work – that is his purpose.
We are doing him a favor by serving him. He is not doing us a favor by giving us the opportunity to serve him."
- Mahatma Gandhi didn't say this.
My soft skills training on "Customer Service". I wonder why we do things which I do. I do not know if its with a purpose. What I believe is that some we choose and others choose us. This training falls into the later type. Within the first 1 hour I loose patience. I am grasping for breathe and the sad part is that it shows. So the trainer knew she had a difficult chap.
Leaving aside the 2 days of fun, I come to the point. At the end of the program we have a field trip. We visit shops and restaurants as customers. We test, we observe and sometimes tease the shopkeeper. I visit coffee day. We it comes to service I demand the best. I put to test all my skills and yet the attendant comes out with flying colours. I learn my lesson and enjoyed throughly the practical approach.
This is the future of education.
He is dependent on us. We are not dependent on him.
He is an interruption in our work – that is his purpose.
We are doing him a favor by serving him. He is not doing us a favor by giving us the opportunity to serve him."
- Mahatma Gandhi didn't say this.
My soft skills training on "Customer Service". I wonder why we do things which I do. I do not know if its with a purpose. What I believe is that some we choose and others choose us. This training falls into the later type. Within the first 1 hour I loose patience. I am grasping for breathe and the sad part is that it shows. So the trainer knew she had a difficult chap.
Leaving aside the 2 days of fun, I come to the point. At the end of the program we have a field trip. We visit shops and restaurants as customers. We test, we observe and sometimes tease the shopkeeper. I visit coffee day. We it comes to service I demand the best. I put to test all my skills and yet the attendant comes out with flying colours. I learn my lesson and enjoyed throughly the practical approach.
This is the future of education.
Tuesday, May 08, 2007
Chapter 4 : The Cycle of Change
Is Change the only constant ? Is it an addiction? Breathing isn't. Well i am always looking for change ? Or rather we all hate monotony. Is it good ? I will delay the judgement to some other day.
2 years ago the bug(monotony) bit me. I changed so many things. The last 2 months the symptoms seem to be reappearing. Am I ready with a cure. If the problem hasn't changed why should the solution? Is it time to initiate "The cycle of change". (To be continued)
2 years ago the bug(monotony) bit me. I changed so many things. The last 2 months the symptoms seem to be reappearing. Am I ready with a cure. If the problem hasn't changed why should the solution? Is it time to initiate "The cycle of change". (To be continued)
Wednesday, September 20, 2006
Chapter 3 : A Prayer
Learn..
How to tame a tiger? ..How to shoot a bird from the sound of its flapping wings? ..Okay then may be simpler ones. How to propose a lady ? Finding a true friend ? ..Hmm at least I do not know how to do these either. How to ride a bicycle, how to boil eggs, how to speak different languages.. We all know it. Are these any simpler?
Starting from learning how to breathe I have come a long way .. Now building the latest SAP applications. To make a computer useful you need power an OS. I am no different from a computer. Life is what I call power. Senses is what enabled me to learn how to speak , to communicate. This OS which is my language enables further continued learning. There are so many other things which definitely makes myself superior than a PC. I donot remember any of those moments when the foundation was laid.
But jab se hosh sambhala hai ... It’s been a splendid feeling every time I learnt something new. The first time I rode the bicycle for a few meters. Of course I fell after that. But it was those few moments before I fell which immortalized that moment. Another such moment was when I rode my dads scooter without asking him. I knew the mechanics. But its always different knowing it and applying it. Another instance has been my desire to learn to swim. Jumped into a pool and found so many willing to teach. But I could never swim. It happened suddenly one fine day in Goa and I had learnt my first lesson. I could swim. I could float.
It is these moments which we remember. These moments which make life so beautiful. With time the number of new things I learnt has definitely gone down. What has changed? There is always a fear of failure. But its again this challenge to overcome this fear I thirst for. A hunger to innovate. To learn new things.
Keep Learning. Amen.
How to tame a tiger? ..How to shoot a bird from the sound of its flapping wings? ..Okay then may be simpler ones. How to propose a lady ? Finding a true friend ? ..Hmm at least I do not know how to do these either. How to ride a bicycle, how to boil eggs, how to speak different languages.. We all know it. Are these any simpler?
Starting from learning how to breathe I have come a long way .. Now building the latest SAP applications. To make a computer useful you need power an OS. I am no different from a computer. Life is what I call power. Senses is what enabled me to learn how to speak , to communicate. This OS which is my language enables further continued learning. There are so many other things which definitely makes myself superior than a PC. I donot remember any of those moments when the foundation was laid.
But jab se hosh sambhala hai ... It’s been a splendid feeling every time I learnt something new. The first time I rode the bicycle for a few meters. Of course I fell after that. But it was those few moments before I fell which immortalized that moment. Another such moment was when I rode my dads scooter without asking him. I knew the mechanics. But its always different knowing it and applying it. Another instance has been my desire to learn to swim. Jumped into a pool and found so many willing to teach. But I could never swim. It happened suddenly one fine day in Goa and I had learnt my first lesson. I could swim. I could float.
It is these moments which we remember. These moments which make life so beautiful. With time the number of new things I learnt has definitely gone down. What has changed? There is always a fear of failure. But its again this challenge to overcome this fear I thirst for. A hunger to innovate. To learn new things.
Keep Learning. Amen.
Tuesday, August 29, 2006
Chapter 2 : The Train
A train to no where is heading for a brief stop at station marriage. What lies beyond the brief stop ? What is station marriage ? Why am I so scared of this brief stop ? I know for sure life is never going to be the same after this. I have taken so many decisions but this decision is the toughest. At station marriage I would have the traveller who would travel the farthest on this train.
...
Rest after the journey begins..
...
Rest after the journey begins..
Friday, August 04, 2006
Chapter 1
"The word is called lakshya" . Couldn't have found a more misleading and misfit title for my blog. So in a confused state I decided how about a bluff. But the bluff ends with the title. Ever heard of a train heading no where. That train is my life. I am sure I am not unique in anyway in having achived this state. Some have the guts to agree while others just shy away from this question.
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